Five of the most common disputes between tenants and landlords

Disputes involving landlords ands tenants can raise stress levels on both sides, and they often arise from the same common issues. Here is a look at what they are and how they might be avoided.

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  1. Maintenance of the property

    The tenant has a right to a well-maintained home, and landlords’ responsibilities are clearly set out at the government website dealing with renting out a property. Any major issues must be dealt with promptly. To avoid any serious disputes, keep channels of communication open and take action to resolve the matter. Using an agent to handle repairs could ease the problems and avoid the risk of loss of rental income.

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2. Garden maintenance

Few things will make your property less attractive to tenants than an untidy garden. It may also attract complaints from neighbours. Some renters may be keen gardeners, but do not rely on this. If you are not going to take time to keep an eye on it yourself, you might consider contracting a gardener. If you choose to go for this option, discuss an adjustment to the rent to cover the costs if the tenant does not want the responsibility.

  1. Damages

    At the end of the lease or during a rent review, the condition of the property may be an issue. Putting aside general wear and tear, there may be matters that arise as a result of the tenants’ use of the property. Shelving or picture hanging can mean the property has been affected, and tenants are not leaving it in the condition it was in when they signed the lease. One solution is property inventory software found at sites such as This will provide electronic evidence of the condition of the property when the tenant moved in, making it accessible to both landlords and renters.

    4. Cleaning

    Using property inventory software also means that any disputes about leaving the property in a clean state can be avoided.

    5. Costs of repairs and cleaning

    This is where disputes can arise, but always remember that any funds held in a deposit account belong to the tenant. As a landlord, you will need a good reason for withholding any sum to cover costs. Opening discussions between landlord and tenant helps avoid contentious issues.

    Adjudication should be a last resort.


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